2012年全国硕士研究生考试英语

2012年全国硕士研究生考试英语(二)大小作文高分范文

47. Directions

Suppose you have found something wrong with the electronic dictionary that you bou ght from an online store the other day. Write an email to the customer service-center to

1) make a complaint and

2) demand a prompt solution

You should write about 100 words on ANSERE SHEET 2.

Do not sign your own name at the end of the letter, Use "Zhang Wei "instead.

Dear Sir or Madam,

I am a loyal customer of your honored web store on Taobao.com. I ordered an electr onic dictionary the other day from your store, but upon examination, it was found to be of inferior quality, so I am writing to present you my complaint.

There are several aspects underlying this complaint. On one thing, the electronic dicti onary sometimes turns off automatically, which upset me greatly. On the other, there exist many spelling and pronunciation errors, and thus I am misguided frequently.

It’s my sincere hope that you could give me full refund or replace it with a new on e. Your kind reply to this letter at your earliest convenience would be very much appreci ated.

Yours sincerely,

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