饭店情境英语口语考试

饭店情景英语考试小结

第一部分即第1-第40题目为上学期考过的，可能会抽到，上学期没有掌握的同学请继续加油。

1.Good evening .XX hotel . Reservation. May I help you?/What can I do for

you? Can I help you?

2.Is there anything I can do for you

3.What kind of room would you like? We have single rooms, double rooms,

suites, and a Presidential suite

4.I would like to book a room with bath/shower/a view.

5.How many people are there in your party?

6.How long do you intend to stay/for how long?

7.May I have your arrival date and departure date, please?

8.I will check if there is a room available for those days.

9.We do have a vacancy for those dates.

10.The current room rate is $150 per night. There is also 10% tax and 15%

service charge.

11.Children under 12 are half price.

12.We offer 10% discount for group reservation.

13.May I know your name/address/ telephone number?

14.I am sorry, but we are fully booked for single room. Would you like to have a

double room?

15.Would you like us to put you on our waiting list and call you in case we have

cancellation?

16.I would like to confirm/cancel a reservation.

17.I would like to extend the reservation for another 2 days.

18.Have you received a confirmation notice?

19.Let me look though our reservation list/record

20.Would you please show me your passport or visa/ ID card?

21.Would you please fill in the registration form and sign it?

22.Would you please fill in your full name, home address and business address,

nationality and your signature on the registration form?

23.This is the receipt for paying in advance/deposit. Please keep it.

24.Here is your room/key card. Your room number is XXX.

25.I am glad the we are able to accept your extension request, but I am afraid

that it will be necessary for us to ask you to change rooms for the last 2 nights.

26.Sorry, we have no room available. Would you like me to get in touch with

somewhere else for you?/But I can refer you to XX hotel, where they may have a room..

27.Not at all. I am always at your service./ I hope you will enjoy your stay here.

28.The bell man will take your luggage and show you to your room.

29.You have 3 pieces of luggage in all. Is that all right?

30.This room is facing south and it has a good view.

31.Would you mind my putting your luggage here?

32.Special laundry bags and price list are placed in the closet.

第1页下一页